1. Introduction
At Behind Every Door (website URL: https://behindeverydoor.org), we value your privacy and trust. As a Dallas-based nonprofit organization dedicated to uplifting underserved communities through education, wellness, and community engagement, we are committed to protecting your personal information. Please review this Privacy Policy, and by using our services, you consent to the practices outlined herein.
2. Data Collected
Data Storage Location
We operate our web servers hosted in Germany. Our hosting provider, Siteground, adheres to the EU/US “Privacy Shield,” ensuring your data is securely stored and GDPR-compliant. For more details, see Siteground’s GDPR Compliance.
Registration Data
When you register on our website, we collect and store your chosen username, email address, and any additional information you add to your user profile. You can edit or delete this information (except your username) at any time. Website administrators have access to manage this data.
Comments
When you leave comments on the website, we collect the data shown in the comments form and the IP address and browser user agent string to aid spam detection.
Contact Form
Information submitted via our contact form is sent to our company email hosted by Google, which complies with the EU/US “Privacy Shield” policy. These submissions are used for customer service purposes only and are never shared with third parties or used for marketing.
SMS/Text Messaging Data
When you opt in to our SMS program, we collect the mobile phone number you provide and a record of your consent. This information is used solely to send you the text messages described in Section 12 (SMS Terms & Conditions). Your mobile opt-in information and consent are never shared with or sold to third parties for marketing purposes, and your phone number is not shared with third parties or affiliates for their own marketing purposes.
Google Analytics
We use Google Analytics for anonymous reporting of site usage, without storing personalized data. To opt out of Google Analytics tracking, use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification and user identification during website use.
- Providing technical assistance.
- Sending updates and important information.
- Sending text messages you have opted in to receive (see Section 12).
- Monitoring activity to prevent fraud and ensure security.
- Customizing the website for a more engaging experience.
- Ensuring smooth performance and administrative functions.
3. Embedded Content
- Our site may include embedded content (e.g., YouTube videos). Embedded content from other websites behaves as if you visited those sites, which may collect data, use cookies, or track your interactions. Below are the services we use:
Our Facebook page plugin displays our Facebook timeline. Facebook’s policies are out of our control, and your IP is not shared unless you consent. For details, see Facebook Privacy Policy .
We use the Twitter API to display our tweets. Twitter’s cookie policies are out of our control, and no data is shared without your consent. See Twitter Privacy Policy .
Youtube
We embed YouTube videos. YouTube’s policies apply only if you consent to view the content. See YouTube Privacy Policy.
4. Cookies
Our site uses cookies for various purposes, including retaining user preferences, anonymized tracking data, and ensuring better browsing experiences. You can disable cookies in your browser settings.
Necessary Cookies (all site visitors)
- cfduid: Used by CloudFlare for security settings. See CloudFlare Privacy Policy.
- PHPSESSID: Identifies your unique session on the website.
- Additional Cookies for Logged-In Users: These include WordPress authentication cookies to verify and customize your experience.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not registered, we retain no personal information about you. For registered users, our system administrators and support staff have access when needed to provide assistance.
6. Third Party Access to Your Data
We do not share your personal data with third parties unless necessary to deliver our services. Any data shared is limited and only for providing expected services. Notwithstanding the foregoing, mobile phone numbers and SMS opt-in consent collected through our text messaging program are never shared with or sold to any third parties or affiliates for marketing or promotional purposes.
7. Data Retention
Comments and support requests are retained indefinitely unless you request removal. Registered users can view, edit, or delete their data, except their username. Administrators can also access this data.
8. Security Measures
We use SSL/HTTPS throughout our site to encrypt user communications. In case of a data breach, we will promptly secure our systems and notify affected users.
9. Your Data Rights
General Rights
You may request an exported file of your personal data or ask for data erasure. We will comply, except where data must be retained for administrative or legal reasons. If you request full erasure, we may no longer be able to provide services.
GDPR Rights
We comply with GDPR standards and allow EU residents to use our services in alignment with these regulations. For more, see the EU GDPR Information Portal. EU GDPR Information Portal.
10. Third Party Websites
Our website may link to third-party websites, which we do not control. We are not liable for their content or privacy practices. Review each site’s policies before engaging with them.
11. Release of Your Data for Legal Purposes
We may disclose your data when legally required, such as in response to government or court requests. We may notify you of such requests if possible, but are not obligated to do so. You release us from liability related to such disclosures made in good faith.
Behind Every Door takes your privacy seriously and remains committed to protecting your personal information. Please contact us if you have any questions or concerns about this Privacy Policy.
12. SMS/Text Messaging Terms & Conditions
By providing your mobile phone number and opting in to receive text messages from Behind Every Door, you agree to the following terms.
Program Description
When you opt in to the Behind Every Door SMS program, you will receive text messages related to program information, schedule changes, program updates, child pickup coordination, and reminders. These messages are sent to community members and the parents/guardians who have opted in.
Opt-In
You may opt in to receive text messages by submitting your mobile phone number through the opt-in form on our website at https://behindeverydoor.org and agreeing to receive text messages. By opting in, you confirm that you are the account holder or have authority to consent on behalf of the phone number provided. Consent to receive text messages is not a condition of receiving any service from Behind Every Door.
Message Frequency
Message frequency varies based on program activity and your interactions with us.
Cost
Message and data rates may apply. Please contact your wireless carrier for details about your plan. Behind Every Door does not charge for the text messages you receive, but standard carrier charges may apply.
Opt-Out
You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message that you have been unsubscribed, and you will receive no further messages. To resubscribe, reply START or opt in again through our website.
Help
If you need assistance, reply HELP to any message for support information, or contact us at support@behindeverydoor.org or 214-252-7552.
Carriers Not Liable
Carriers are not liable for delayed or undelivered messages.
Privacy of SMS Data
The mobile information and consent you provide for the SMS program will not be shared with or sold to third parties for marketing purposes. See Sections 2 and 6 above for more detail.
Children’s Privacy
The Behind Every Door SMS program is intended for community members and parents/guardians. We do not knowingly collect mobile phone numbers from children for this messaging program. Messages relating to child pickup coordination are sent only to the parent/guardian who has opted in.
Contact Us
Behind Every Door takes your privacy seriously and remains committed to protecting your personal information. If you have any questions or concerns about this Privacy Policy or our SMS Terms, contact us at:
Email: support@behindeverydoor.org Phone: 972-331-4774